The Social Commerce Handbook Puts End to Social Media Hype

The Social Commerce HandbookThe Social Commerce Handbook: 20 Secrets for Turning Social Media into Social Sales, is now available for purchase.

Co-authored by the very smart Paul Marsden, editor of Social Commerce Today, and me, it effectively ends the hype over how social media can be used for sales.… Read More

Most Small Businesses Use Social Media But Few Do It Well

Small business social media

The Los Angeles Times reports on a new survey from Manta, an online forum for small business, which found that, of the 600 small businesses surveyed, 78% use social media in one form or another. The survey also found 58% say they “struggle to find value in using Facebook to promote their businesses or don’t have a page at all” and that “25% of those surveyed said their company website drives the most business for them.”

Which brings me to this article at MarketingProfs – Four Reasons to Jettison the Traditional Website and Go Social – that says small businesses are “dispensing with the traditional website in favor of integrating the most popular social networks right into the website.” While the article doesn’t advocate complete abandonment of traditional websites, it does recommend that companies opt for the use of social sites.… Read More

Quantity the Enemy of Quality in Facebook and Other Social Networks

Neural map of human brainA recent Harvard Business Review article asked, “Is Facebook To Big to Survive?” It made the assertion that, due to the immensity of its size – nearly 1 billion users – and the volume of connections between users – over 100 billion – that the network could implode around itself.… Read More

F-Commerce: Too Soon to Pass Judgment on Whether It’s Pass or Fail

Allen Weiner, Research VP at Gartner, has given f-commerce (Facebook commerce) a failing grade. “Of all the pre-fixed commerce trends, none has hit the ground with a thud more than Facebook’s ‘F-Commerce,’” said Weiner. His judgment is based on a survey by youth marketing agency The Beans Group, which found that 91 percent of 16- to 24-year-olds say they are not interested in buying products or services directly through Facebook.… Read More

Facebook Business Success Lies with the Newsfeed…and Snake Cakes

Facebook snake cake

If you want to be successful in using Facebook for marketing, the key is getting fans and visitors to share your content via the newsfeed. So says Grady Burnett, Facebook’s vice president of global sales and operations, in a USA Today article on the topic: “It’s a matter of trying to encourage your customers to communicate with their friends,” he explained.… Read More